Return to Help Index
Guarantees
Discreet Shipping Policy
 
We understand that many of our customers would prefer to not receive packages that scream "I am buying pagan and wiccan supplies". Many of our customer are non-pagans and even those who are out of the broom closet may have neighbors or delivery people who are less than understanding about pagan faiths.  For that reason, we use plain discreet shipping for your privacy. Orders are shipped in unmarked boxes and/or post-office provided Priority Mail shipping boxes (depending on the size & shape of the items ordered). With few exceptions (see below), our packages do not have our company name or logo on the outside of the package.  If your package is shipping to a United States address using standard shipping (not Express Mail), all that is on our shipping labels and boxes is your name & address, our company initials (TMC LLC.) and our return address.
 
Exceptions to this policy:
 
1) International Packages - We are required to disclose our company name and the package contents on customs documentation for international packages, so we regrettably cannot offer discreet labeling on packages shipping outside of the United States or to military APO/FPO addresses. 
 
2) Express Mail (Overnight Shipping) - Packages shipped using Express Mail will have our company name on the Express Mail package documentation.
Privacy Policy
  We value your privacy.  We NEVER sell your contact information to outside companies and we will never call you unless there is a problem with your order.  We will not send advertisements or catalogs to your physical mailing address.  Unless you sign up for our newsletter, your e-mail address will only be used to send communication specifically related to orders placed on our site.  For complete details on our privacy practices, see our Privacy Policy.
Security
  This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.